Customer Information Privacy Policy

Mulberry 5D USA Privacy Policy

Effective Date: November 1, 2024

Introduction
At Mulberry 5D USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you interact with our website, purchase our products, and engage with us through other channels. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect
    We collect various types of information to provide and improve our services. This may include:
  • Personal Information: Name, email address, mailing address, phone number, and payment information.
  • Account Information: Information related to your purchase history, preferences, and interactions with us.
  • Technical Information: IP address, browser type, device information, and usage data when you visit our website or interact with our digital services.
  1. How We Use Your Information
    We use the information we collect to:
  • Process and fulfill your orders, manage your account, and provide customer support.
  • Improve and personalize your experience with our website, products, and services.
  • Send marketing communications, special offers, and other updates (you may opt out at any time).
  • Conduct data analysis to improve our products and better understand customer needs.
  • Comply with legal obligations and protect our rights.
  1. How We Share Your Information
    We do not sell your personal information. We may share your information in the following ways:
  • With Service Providers: We may share your information with third-party service providers who help us operate our business (e.g., payment processors, shipping partners, and marketing platforms).
  • For Legal Reasons: We may disclose your information if required by law or to respond to legal requests, protect the rights and safety of our company, and enforce our policies.
  1. Your Choices
  • Access, Update, and Delete: You can access, update, or request the deletion of your personal information by contacting us at [contact email].
  • Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  1. Security
    We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
  2. Children’s Privacy
    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.
  4. Contact Us
    If you have any questions about this Privacy Policy or your personal information, please contact us at:

Mulberry 5D USA
Email: info@mulberry5d.com
Address:  2907 North Damen Avenue, Unit 3, Chicago, IL 60618